“There will come a time when it isn’t ‘They’re spying on me through my phone‘ anymore. Eventually, it will be ‘My phone is spying on me’.”
― Philip K. Dick
Oblique Strategy: State the problem in words as clearly as possible
As the Internet Of Things slowly makes its way, flooding our lives, I installed a new smart doorbell last night. The packaging was a thing of beauty, unfortunately I’m not smart enough to open it correctly and ended up having to tear it up to get the stuff out. Things were obviously carefully thought out – they had a lot of stuff in that beautiful little box – including a tiny orange plastic spirit level with a cute little bubble.
I love the postmodern slant on the installation instructions. For example, little plastic anchors are included – in case you need to put the doorbell onto brick or concrete. The instructions say, “If you’re installing on wood or siding, put the anchors in that drawer of stuff you never use and skip this step.”
It was dark and cold outside, but I managed to get the thing installed. I wondered why they were so anal to include the spirit level, but realized that, because the doorbell had a camera in it, if it was installed on a slant, the image would lean. It would look like a Batman Villain was at the door.
The only problem was that the best instructions were on videos which were played on the phone as the process proceeded. And, of course, there was some hooking up to the internet involved. The problem was, to install the thing, I had to throw the breaker to the doorbell transformer (24 volts won’t kill you, but it can make you notice your nervous system). Of course, the cable router is on the same circuit. Luckily, there was an abbreviated set of old-school paper printed instructions.
I only had to wait several time while the internet rebooted to go on to the next step.